Nevaya TV and LG TVs Wednesday 29th January 2020 12:04:32
An issue has been identified with LG TVs failing to boot correctly
This is being investigated and further updates will be posted here. Next update in < 30 minutes
This incident is now resolved, where the remainder of affected hosts are pulling the fix automatically while proactive checks and monitoring continue in the background
Any further updates including a post-incident report will be made available ASAP
The fix for this issue has been tested and rolled out to the live environment; this is being monitored until services are fully restored in all regions
The fix for this issue is currently being tested through in beta and a roll out will be implemented once testing is complete
An update on this status will be posted here in the next 30 minutes
The cause of this issue has been identified and we are working on a fix to roll out globally. Updates on the progress of the roll out will be posted here
This incident is still currently under investigation with efforts to replicate the original issue being successful.
Development efforts are focused on entirely on this issue and further updates will continue to be posted here
The issue is still ongoing and focus has switched to an API level investigation. Further updates will continue to be posted here
